Refund Policy for Online Courses
Last updated: February 10, 2024
At BSS we are committed to providing high-quality online education. Our refund policy is as follows:
No Refunds
Once an online course is purchased and accessed, we do not offer refunds.
Reasons for No Refunds
Digital nature: Online courses are non-returnable and non-refundable.
Immediate access: Courses are accessible immediately after purchase.
Intellectual property: Course materials are proprietary.
Exceptions
Technical issues: Contact us within 24 hours if course materials are inaccessible.
Duplicate purchase: Contact us within 24 hours if duplicate payment is made.
Resolution Process
Contact our support team via phone/email within 24 hours of purchase. Provide order number, reason for concern, and relevant details. Our team will review and resolve the issue promptly.
Cancellation Policy
Subscriptions: Cancel anytime, but no refunds for unused periods.
One-time payments: No cancellations or refunds.
Course Withdrawal
Students can withdraw from a course within 7 days of enrollment. Withdrawal will result in loss of access to course materials.
Refund Timeline
No refunds after 24 hours of purchase.
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